Oru Kayak Pack

Delivery:

At Aim Outdoors, we work closely with our suppliers to ensure a wide range of Oru Kayak products are available to you. To streamline the delivery process, most orders will be dispatched directly from our supplier’s warehouses. Rest assured; this will not cause any delays in receiving your order when placed through our website. On each product page, you will find an estimated despatch date to provide you with an indication of when the product is expected to be ready for shipment. To offer you added convenience, Oru Kayak products are dispatched with FREE delivery.

Returns:

Your satisfaction is important to us. If you decide that the product is not suitable for your needs, you can return it within 30 days of the delivery date. Please ensure that the returned items are unused and in their original packaging. For small goods, return shipping costs will be at your expense, while we can arrange collection for large goods through the Returns Form here.

In the rare event that you receive a faulty or damaged product, please contact us at returns@aimoutdoors.co.uk. Depending on the nature of the issue, we will either arrange for the collection of the product or facilitate a swap. Our goal is to ensure your complete satisfaction, and we will work with you to determine the best course of action.

Warranty:

We stand behind the quality of Oru Kayak products. All Oru Kayak products come with a 3-year manufacturer warranty. To claim this warranty, you must register your warranty within 30 days of your receipt here. For more detailed information on our warranty coverage, please refer to our warranty policy here.

At Aim Outdoors, we are committed to delivering excellent service and ensuring a smooth shopping experience. If you have any further questions or require assistance, please don’t hesitate to contact us at info@aimoutdoors.co.uk, or via our contact form here.