BioLite Prep & Grill Toolkit

Delivery:

At Aim Outdoors, we work closely with our suppliers to ensure a wide range of Biolite products are available to you. Biolite products are dispatched directly from our facility. To offer you added convenience, Biolite products are dispatched with FREE next-day delivery.

Returns:

Your satisfaction is important to us. If you decide that the product is not suitable for your needs, you can return it within 30 days of the delivery date. Please ensure that the returned items are unused and in their original packaging. For small goods, return shipping costs will be at your expense, while we can arrange collection for large goods through the Returns Form here.

In the rare event that you receive a faulty or damaged product, please contact us at returns@aimoutdoors.co.uk. Depending on the nature of the issue, we will either arrange for the collection of the product or facilitate a swap. Our goal is to ensure your complete satisfaction, and we will work with you to determine the best course of action.

Warranty:

We stand behind the quality of Biolite products. All Biolite products come with a 1-year manufacturer warranty. To activate this warranty, you must register your warranty here. For more detailed information on our warranty coverage, please refer to our warranty policy here.

At Aim Outdoors, we are committed to delivering excellent service and ensuring a smooth shopping experience. If you have any further questions or require assistance, please don’t hesitate to contact us at info@aimoutdoors.co.uk, or via our contact form here.